Sue Lamb

You've Got Future Travel Credits - Now What?

Make sure to reach out to your travel advisor to help you book using your credits to ensure you follow the proper procedures.

NOTE: This is not an exhaustive or complete list but a summary based on current conditions at the time this article was written. All terms and conditions noted are directly from the individual travel suppliers and can change at any time. Clients are strongly encouraged to contact their travel advisor for details and updates prior to using their credits.

Future Cruise Credit Guidelines

As a result of the COVID-19 pandemic, cruise line operations ceased worldwide back in March. Many cruise lines have suspended sailings through July of this year, and sailings on some ships have been suspended into the fall. More suspensions are likely.
For those whose sailings were cancelled, most cruise companies have offered a future cruise credit (FCC). Rules differ from one cruise line to the next.
Main components and options for FCCs:
Whether you decide to apply your credit now or prefer to wait until a later date to book, your Travel Advisor will be ready to help you navigate the applicable FCC rules, redeem your credit, and take advantage of our deeply discounted cruise pricing.
If you are holding an FCC for a booking that was not originally handled by a Travel Advisor, we can still help you use it on a new booking.

Cruise Line Future Cruise Credit Policies


Carnival Cruise Line

https://www.carnival.com/health-and-sailing-updates?icid=default_butterbar_health&safety_050602020
As the COVID-19 situation continues to evolve, Carnival Cruise Line has cancelled the following sailings and guests will receive a 100% Future Cruise Credit:


Celebrity Cruises

https://www.celebritycruises.com/ca/travel-alert/voluntary-suspension-of-cruising
Celebrity Cruises has extended the suspension of most sailings through July 31, 2020.

Disney Cruises

https://disneycruise.disney.go.com/guest-services/advisory/
Disney Cruise Line Extends Suspension of New Departures from Canada through September 14, 2020, and All Other Departures through July 27, 2020

Holland America

https://www.hollandamerica.com/en_US/news/coronavirus-travel-advisory.html

MSC Cruise Line

https://www.msccruises.ca/cruise-deals/cruise-assurance-program

MSC Cruises have decided to further extend the halting of all our new cruise departures fleet-wide through to 10 July, in light of the continued extraordinary circumstances the world is facing in connection with the Covid-19 virus global health emergency. 

For all cruises that have been cancelled through September 30, 2020

 

Norwegian Cruise Line

https://www.ncl.com/ca/en/suspended-sailings
Updated: May 20, 2020 - Suspended cruises into July 31, 2020

Princess Cruises


Royal Caribbean

https://www.royalcaribbean.com/cruise-ships/itinerary-updates
Royal Caribbean has extended the suspension of most sailings through July 31, 2020.


Tour Operators / All-Inclusive Packages

March Break created havoc for many taking all-inclusive tour packages to the south and policies have changed significantly since the initial cancellations. For example, the terms and conditions of your future travel voucher when cancelled in March may have changed, most often with better terms such as date of expiry and transferability.
Main components and options for Future Travel Vouchers:

Tour Operator FTV Policies

Air Canada Vacations:

https://vacations.aircanada.com/en/travel-advisories

Sunwing:

https://www.sunwing.ca/en/promotion/packages/travel-advisory

Transat:

https://www.airtransat.com/en-CA/travel-information/coronavirus

WestJet Vacations:

https://www.westjet.com/en-ca/travel-info/coronavirus



by Ian Elliott on 06/02/2020 in Before your trip